Shenaz remains calm with her customers who are intolerant and rude toward her. She always has a positive attitude and is able to quickly find solutions to her customers' issues. In the context of the Big Five personality traits, which of the following statements is most likely true about Shenaz?a. Shenaz ranks low on the dimension of conscientiousness.
b. Shenaz is an extrovert.
c. Shenaz has a high level of intelligence quotient.
d. Shenaz is emotionally stable.

D. Shenaz is emotionally stable.

Explanation:

Big five personality traits defines human personality and accounts for individual differences. It focuses on the notion that various individuals has various personality traits. The big five are

1. Openness

2. Conscientiousness

3. Agreeableness

4. Extraversion

5. Neuroticism

In this case, we concerned with NEUROTICISM. It is also known as emotional stability. It measures the degree to which an individual is emotionally stable or emotionally unstable. Those who are high on this matrix are said to be emotionally unstable while those that are low are said to be emotionally stable. Shenaz is calm and collected, hence she's low in the neuroticism matrix.

there was no passage listed but using the process of elimination i'd say it was d. the high economy would do the opposite. i don't see how low prices would affect it. high unemployment is possible but i feel d is the better answer.

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