Business, 25.02.2020 05:22 daryondaniels28

Develop a house of quality for producing a computer mouse knowing the following:

1) Customer Requirements are:
Easy to move (Importance to the customer 3)
Does not freeze (Importance to the customer 5)
Easy to click (Importance to the customer 4)
Contoured to hand (Importance to the customer 4)
Easy to clean (Importance to the customer 2)

2) Engineering and Design Characteristics:
Lightweight
Well finished surface
Button resistance
Ergonomically designed
Product dimension
Sensitive laser

3) There two competitors in the market Company A and Company B rated as follows (1 being the worst and 5 the best):
Easy to move ([email protected], [email protected], Your Company @4)
Does not freeze ([email protected], [email protected], Your Company @1)
Easy to click ([email protected], [email protected], Your Company @2)
Contoured to hand ([email protected], [email protected], Your Company @5)
Easy to clean ([email protected], [email protected], Your Company @3)

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Develop a house of quality for producing a computer mouse knowing the following:

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