Employee Opinions Reading Quiz
QUESTION 3 of 10: Management typically has more schooling and training than the employees that report to them. Why would the
employee's opinions matter?
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a) They wouldn't matter, Management's training and background is sufficient
b) Employees when heard are more engaged and productive
C) Employees'ideas may be of more value sometime because they are "closer to the action"
d) Both b and c above
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Cynthia is a hospitality worker in the lodging industry who prefers to cater to small groups of people. she might want to open a

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