Globex Corporation has been receiving an unusually high number of negative customer comments on its page. From this, management realizes some sort of customer satisfaction problem exists but otherwise knows little about the dissatisfaction problem. What kind of research should Globex initially conduct in an effort to address the problem?
a. Secondary research
b. Exploratory research
c. Primary research
d. Product research
e. Customer research

b. Exploratory research should be initially conducted by Globex Corporation to address the problem.

Explanation:

Exploratory research commonly helps in clarifying the issues, when the problem to be investigated is not known completely.

Exploratory research helps in collecting the data efficiently for a particular phenomenon. This research helps in improving the customer service and study more about the problem faced by the consumers.

Globex Corporation can conduct exploratory research to know more about the problem faced by the customer and where they have went wrong. This helps the company to solve the issues efficiently.

due to the changes the federal reserve is making the unused reserves will impact the economy by them facing inflation. inflation is definfed as the increase in pricing of a good or service but the decline of the value of money used for purchasing those items. when the economy has a high inflation rate, they are subject to money loss and hurt on the economy.