Business, 12.02.2020 05:49 assassin42
Which of the following statements is most accurate concerning delivering negative messages.
a. Negative messages should never accept blame.
b. Negative messages are always best delivered via phone rather than writing.
c. Experienced communicators sometimes struggle with the delivery of negative news.
d. Negative messages should be sent by the highest-level person in the organization
Answers: 3
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Which of the following statements is most accurate concerning delivering negative messages.
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