Petra, a plant manager, received an e-mail from the CEO stating that the company will now be focusing on customer service. The e-mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest-level managers. Petra is a(n)

Petra,a plant manager ,received an e-mail from the CEO stating that the company will now be focusing on customer service.The e-mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest level mangers.Petra is a middle level manager.

Explanation: Middle level managers extract the information from top level managers who are above them and supervisors who are below them.They give data and facts back in the organisation.They act as a connecting link between top and lower level of management.

Middle level managers are responsible for making any changes needed in an organisation.They look after day to day routines and make sure everything is in accordance with the requirements of the concern.

Middle level managers  needs to have following skills: