Service providers should refrain from asking feedback from customers to save time that can be used to provide better service quality.

a. true
b. false

Stock market crashes happen when the value of most of the stocks in the stock market increase at the same time. question 10 options: true false

During which of the following phases of the business cycle does the real gdp fall? a. trough b. expansion c. contraction d. peak

Calculating and interpreting eps information wells fargo reports the following information in its 2015 form 10-k. in millions 2015 2014 wells fargo net income $24,005 $24,168 preferred stock dividends $1,535 $1,347 common stock dividends $7,400 $6,908 average common shares outstanding 5,136.5 5,237.2 diluted average common shares outstanding 5,209.8 5,324.4 determine wells fargo's basic eps for fiscal 2015 and for fiscal 2014. round answers to two decimal places.