Since ben’s supervisor is out sick, ben has been called on to give an impromptu briefing to the other employees at his company. this situation is likely to cause communication apprehension.

Novelty Communication Apprehension

Explanation:

In communication, the anxiety that develops as a result of being put in communication environments, contexts or situations that are new to the individual is known as novelty communication apprehension.

It is important to note that novelty communication apprehension also affect people who are used to public speaking. The contexts 'new environment and impromptu' are the trigger for this type of apprehension and a way to reduce it is to find opportunities to interact and speak at multiple platforms.

Ben knows his other employees, but the communication environment that puts him in charge of an impromptu brief creates a new circumstance and context for formal communication that he is not used to and as such it will likely cause him apprehension.

answer; (a) calling people who have not shown interest in the product and asking them to buy it;

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