1.write a one-page letter to a new customer introducing a new product or service. compare your result to the letters your classmates wrote. what do the letters have in common? how do they differ from one another? 2.write a memo that addresses a new norm or protocol, such as the need to register with a new company that will be handling all the organization’s business-related travel, with specific expectations including what information is needed, when, and to whom. 3.make a list of the written communication that you read, skim, or produce in a one day. share your results with the class.