Aparcel delivery company delivered 103,225 packages last year, when its average employment was 85 drivers. this year the firm handled 112,260 deliveries with 92 drivers. what was the percentage change in productivity over the past two years? (negative value should be indicated by a minus sign. round your intermediate calculations and final answer to 2 decimal places.) change in productivity %

0.48 %

Explanation:

Last year productivity: packages  delivered / no. of drivers

                                      =103,225/85

                                        =1,214.41

This year productivity : packages delivered /. no. of drivers

                                       =112,260/92

                                        =1,220.22

change is productivity is : this year's productivity - last year's productivity

                                         =1,220.22- 1,214.41

                                           =5.81

percentage change =5.81/1214.41 x 100

                                 =0.48 %

3rd the reason why is because of management and leadership