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Business, 04.01.2020 00:31 Rboltonbcs

Motivation at the container store there are many motivation theories. part of what makes a given manager a high performer is his or her ability to motivate workers. the more managers understand about motivation, the better they are at choosing the appropriate motivational technique for given circumstances. the container store recognizes this and uses many types of motivational techniques. because they are so successful at motivating employees, turnover at the container store is 11 percent in an industry which regularly sees 100% or greater turnover. how well can you identify the motivational theories that underlie the container store’s efforts? kip tindell and garrett boone founded the container store in dallas, texas, in 1978, and tindell currently serves as ceo and chairman (boone is chairman emeritus). when they opened their first store, they were out on the floor, trying to sell customers their storage and organization products that would economize on space and time and make purchasers’ lives a little less complicated. the container store has grown to include 79 stores in u. s. markets from coast to coast; whereas the original store in dallas had only 1,600 square feet, the stores today average around 25,000 square feet. the phenomenal growth in the size of the stores has been matched by impressive growth rates in sales and profits. managers at the container store are often found on the shop floor, tidying shelves and customers carry out their purchases. and that, perhaps, is an important clue to the secret of their success. the container store has been consistently ranked among fortunemagazine’s "100 best companies to work for" for 17 years running. in 2016 the container store was 14th on this list. early on, tindell and boone recognized that people are the container store’s most valuable asset and that after hiring great people, one of the most important managerial tasks is motivating them. one would think motivating employees might be especially challenging in the retail industry, which has an average annual turnover rate of 100 percent or more. at the container store, however, annual voluntary turnover is less than 10 percent, a testament to tindell’s and other managers’ ability to motivate

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