Looking outside the organization to examine what industry competitors and excellent "performers" outside of your industry are doing in a particular process is

c) External benchmarking

Explanation:

This is a commonly known and spread out form of competition analysis, where a company examines the good practices of other companies. Benchmarking is a great way to see the actual industry trends and determine the next action plan. Although it may be deemed as "copying" sometimes, benchmarking is the only method to properly assess competition.

the correct answer would be b, when, queen, calder hall and london.

explanation:

we always capitalize words when a paragraph or sentence is starting, when an important name is used, when a place is being written, or simply when a noun is used, etc. so in this sentence, sentence is starting from 'when', so it will be written in capital letters. secondly, queen is considered to be an important person, so it will also be written in capital letter. next, the name of the town is mentioned, i-e calder hall, which will also be written in capital letters. in the last,   city name is being used, 'london', which will also be written in capital letters. so option b is the most appropriate one.

a dunce cap for you, you assed this 2 weeks ago