Proponents of the balanced scorecard approach to control assert that it ) links measures of organizational success more closely to strategic objectivesb) simplifies the design and implementation of control measuresc) takes a retroactive approach to designing organizational controlsd) focuses on financial ratios and budgetary controls in order to improve profits

Asupermarket has been experiencing long lines during peak periods of the day. the problem is noticeably worse on certain days of the week, and the peak periods are sometimes different according to the day of the week. there are usually enough workers on the job to open all cash registers. the problem is knowing when to call some of the workers stocking shelves up to the front to work the checkout counters. how might decision models the supermarket? what data would be needed to develop these models?