Neil bought an expensive cell phone and felt that the price was justified for the features provided. however, he faced some technical issues within a week of the purchase and took the cell phone to the nearest service center. he was promptly attended by the customer support staff, and his cell phone was replaced with a new one. neil was satisfied with the way the company handled his complaint. in the given scenario, the satisfaction experienced by neil can be best explained by the concept of

Exercise 7-7 martinez company reports the following financial information before adjustments. dr. cr. accounts receivable $168,900 allowance for doubtful accounts $3,200 sales revenue (all on credit) 849,300 sales returns and allowances 50,440 prepare the journal entry to record bad debt expense assuming martinez company estimates bad debts at (a) 4% of accounts receivable and (b) 4% of accounts receivable but allowance for doubtful accounts had a $1,550 debit balance. (if no entry is required, select "no entry" for the account titles and enter 0 for the amounts. credit account titles are automatically indented when the amount is entered. do not indent manually.)