Ayear ago, the it team earned corporate-wide recognition for its performance. more recently, it has begun to experience some declines in its performance. they have missed the last three project deadlines and have experienced budget overruns. the team leader has encouraged the team members to reflect on and adjust their purpose. to turn around the team's performance, the team lead is encouraging the team to show

a.

creativity

b.

adherence to norms

c.

ocbs

d.

reflexivity

e.

cohesion

reflexivity

Explanation: In simple words, reflexivity refers  to the ability of an individual to change its way of performing operations in its job as per the changing situations and needs.

Reflexivity helps an organisation to operate its business in constantly changing internal and external environment. At individual level it helps an employee to grow continuously as a reflexive individual will always be able to achieve their targets.

Hence from the above we can conclude that manager is trying to persuade his subordinates to be reflexive and adjust their purposes.

answer; false pretense;