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Business, 03.12.2019 03:31 chameleonsarelife

Customer satisfaction can be quantified by ch12 select one: a. expected performance divided by actual performance b. actual performance divided by expected performance. c. perceived performance divided by actual performance. d. perceived performance divided by expected performance. e. actual performance divided by perceived performance.

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Customer satisfaction can be quantified by ch12 select one: a. expected performance divided by actu...
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