Hi i need for this me this is my final week assignment it's a career course, i don't want to ! i will appreciate the here is the questions i put blank to where to start the answers :

1. part a - technical (hard) skills

for each of the job duties below, describe the hard skills/technical knowledge you possess that will you perform it. each answer should consist of 1 to 2 complete sentences. an example has been provided for you.

job duty

hard skill/technical knowledge

inputting updated information into system.

example: i learned greenway and other patient software during my classes at uma.

setting up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages.



verifying patient data.



assembling/creating charts for new patients.



for billing purposes, enter charges for daily reconciliation.



constructing insurance copies for proper insurance verification.



2. part b - soft skills

for each of the job duties below, describe the soft skills you possess that will you perform it. each answer should consist of 1 to 2 complete sentences. an example has been provided for you.

job duty

soft skills

communicating with practitioners clearly and accurately.

example: i have great interpersonal skills from working in fast food restaurants where i had to give instructions to employees.

handling patient concerns.



communicating in a cordial, professional manner with patients via phone and in person.



providing back up to all front office positions: check in, check out, and medical records.



assisting patients via scheduling to obtain appointment as a first time patient and handling of reschedule list when necessary.



maintaining correspondence, including: progress notes and new patient packets.



progress notes and new patient packets.

1.

Setting up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages.

I engaged with similar office management activities during my time as a Secretary in a student organization. I used Boomerang for reminding me about some schedule items.

Verifying patient data.

During the organization of an extracurricular event, I was delegated to check if every attendee's ID data corresponded with the data on the guest list.

Assembling/creating charts for new patients.

I use MS Excel all the time for various charts and tables.

For billing purposes, enter charges for daily reconciliation.

During a college Accounting basic course, I used to check if complimentary accounts were consistent and complete.

Constructing insurance copies for proper insurance verification.

During my internship in a small clinic, I occasionally used to contact insurance companies in order to check if a patient's required procedure was covered by his insurance plan. I know how to filter the relevant data essential for insurance verification purposes.

2.

Handling patient concerns.

My internship managers have praised my ability for active learning. Therefore, I am able to listen to the patients carefully and identify their concern

Communicating in a cordial, professional manner with patients via phone and in person.

As a Secretary in a student organization, I managed to build my correspondence skills and alter the tone of communication according to the interlocutor.

Providing back up to all front office positions: check in, check out, and medical records.

Throughout my student experience, I have worked in numerous teams. I was always eager to help my team mates, no matter the problem.

Assisting patients via scheduling to obtain appointment as a first time patient and handling of reschedule list when necessary.

I gained my patience skill as a health care assistant during my internship. Even during the most cumbersome activities (which can include rescheduling and the introduction of a new patient in the clinic system), I know how to stay calm with my mind on the task.

Maintaining correspondence, including: progress notes and new patient packets.

Being highly analytical in my work, I know how to meticulously tackle continuous tasks such as the maintenance of the necessary documentation.

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