The administrator of the state of wisconsin has designated the investment adviser registration depository (iard) as the approved method for filing registration applications in that state. all filings must be done electronically through the iard. under which two conditions would an investment adviser requesting an application in wisconsin not need to file electronically with the iard?

In states where the administrator has designated the IARD as the method for filing registration applications electronically, two exemptions are available.  The exemptions are given in cases where the form that is filed cannot be accepted by the IARD and for hardships incurred through unexpected technical difficulties in filing. In such cases the investment adviser may file a manual application.

the assumption the narrator makes in this excerpt is that the messages he heards were going to hurt the narrator's mom; the narrator just springs in to action. the narrator doesn't specify in this excerpt why he believes that the messages present a problem that requires protection.