Stan has not shopped at resplendent stores, a chain of retail stores, in more than two years. because of a bad experience at the store, he dislikes the store and has vowed never to shop there. in the given scenario, which of the following is true of stan? a. he is engaged in complaining behavior. b. he is exacting rancorous revenge. c. he has become an antiloyal consumer. d. he has become afflicted with consumer inertia.