One of waterfall apparel's core values is to provide unbeatable customer service, a commitment introduced to the company by its founder more than 10 yrs ago. this value is expressed in the company's "true to you" campaign, which promises no questions asked returns policy and an offer to stitch the customer's initials onto any item for free using a patented sewing technique, two features that are not offered any of waterfall's competitors. although the campaign has resulted in a 10% decline in profits, waterfall has decided to continue to pursue its founders vision to reward customers and maintain employees's sense of purpose. why does waterfalls culture, exemplified by the "true to you' campaign, fail to support a competitive advantage?
a. it does not increase economic value creation for the firm.
b. it is not a rare resource.
c. waterfall lacks founder imprinting
d. the culture is not difficult to imitate.

You and your new australian bride matilda, are applying for a loan and are required to submit a balance sheet with your net worth. you own a 2008 toyota camry that you bought last month for $9,995. the kelly blue book value for this car is $13,995. you owe $8,150 on the car loan for the camry. you pay off your visa credit card every month and have not paid any credit card interest this year. the current visa credit card balance is $3,522, and the next statement is due in 15 days. you have a student loan balance of $6,500. you presently have $425 in your checking account and $1,540 in your savings account. you own 100 shares of ibm stock that you purchased for $85.50 per share. one share of ibm is now selling for $158.42. you own computers and other electronics that you purchased for $4,100 but could probably sell today on e-bay for $1,800. your gross income is $80,000 per year. what is your current net worth? (see wb ch. 2 example 2.3)

Which of the following best explains the purpose of protectionist trade policies such as tariffs and subsidies? a. they make sure that governments have enough money to pay for fiscal policies. b. they give foreign competitors access to new markets around the world. c. they allow producers to sell their products more cheaply than foreign competitors. d. they enable producers to purchase productive resources from everywhere in the world.

Engberg company installs lawn sod in home yards. the company’s most recent monthly contribution format income statement follows: amount percent of sales sales $ 80,000 100% variable expenses 32,000 40% contribution margin 48,000 60% fixed expenses 38,000 net operating income $ 10,000 required: 1. compute the company’s degree of operating leverage. (round your answer to 1 decimal place.) 2. using the degree of operating leverage, estimate the impact on net operating income of a 5% increase in sales. (do not round intermediate calculations.) 3. construct a new contribution format income statement for the company assuming a 5% increase in sales.