Maya has decided to apologize briefly in the buffer of her bad-news message to a client. which of the following is the best apology?

(a) we apologize for any inconvenience this may have caused.
(b) we sincerely apologize for the problems you experienced with your espresso machine. to prevent recurrence of this problem, we will recalibrate the heating element at no charge to you.
(c) it is unfortunate that you are unhappy with your espresso machine.
(d) we know that you rely on your espresso machine to function properly.

In a small group, members have taken on the task roles of information giver, critic/analyzer, and recorder, and the maintenance roles of gatekeeper and follower. they need to fulfill one more role. which of the following would be most effective for their group dynamics? a dominator b coordinator c opinion seeker d harmonizer

If springfield is operating at full employment who is working a. everyone b. about 96% of the workforce c. the entire work force d. the robots

The following information is from the 2019 records of albert book shop: accounts receivable, december 31, 2019 $ 42 comma 000 (debit) allowance for bad debts, december 31, 2019 prior to adjustment 2 comma 000 (debit) net credit sales for 2019 179 comma 000 accounts written off as uncollectible during 2017 15 comma 000 cash sales during 2019 28 comma 500 bad debts expense is estimated by the method. management estimates that $ 5 comma 300 of accounts receivable will be uncollectible. calculate the amount of bad debts expense for 2019.