Marcia is the top leader of the matrix structure for an international company manufacturing environmental compliance equipment. which action could she take to resolve conflicts between people in charge of product line goals and country goals?
a. meeting with matrix bosses and two-boss employees to work out differences.
b. appointing a liaison in the human resources department to handle conflicts.
c. letting conflicts be resolved by those concerned as it stimulates innovation on both sides of the matrix.
d. transferring employees who have conflicts to other departments.