"a salesperson for the midstate health plan has increased his sales by 15%, compared to an average sales increase of 5%. in addition, his cancellation rate is 10% above the average cancellation rate. he meets with his managers, who tell him that he needs to be careful that he is not sacrificing client quality for client quantity."

The correct answer is d

In the 10th grade, i was teamed up in a group of four. our project was on modern history. altho it seemed super hard for many of us. patrick fleming  took charge and showed us the understanding of this project.  his leadership showed great ethics and it taught me, personally, how to others understand, not just to show them, but explain it thoroughly. and altho he was a great teacher i would have changed a few things. one being his attitude. many times he would get frustrated and impatient with the group.  i think  a leader i would have done exactly  what he did but with much more patience and be there more to explain. such as lunch  learning. and giving everybody a chance to try to explain it in their  head.