Amanda just arrived at work for her shift. amanda's first customer is yelling about misinformation a customer service representative gave earlier that day. what should amanda do? a. apologize to the customer and demonstrate empathy. b. go find a manager. c. walk away from the customer. d. all of the above?

A. Apologize to the customer and demonstrate empathy.

Explanation:

In this situation, Amanda should apologize and demonstrate empathy to the customer because in this moment she is a part of the company and if another person that is also part of it made a mistake she should take ownership of the problem as this will also help the customer understand that she is paying attention to the situation and she will try to help fixing the problem and like that the customer will probable change the attitude and at the end, will be happy is she is able to provide a solution.

answer; i believe that the correct answer is (supply chain);