When tom had the satellite dish placed on the roof of his house, the installer dislodged and made no attempt to replace a half dozen roofing shingles. tom has complained several times to his friends about the lousy service, but he would neither complain to the better business bureau, nor is he likely to recommend the installer to friends. what kind of complainer is tom?

irate

Explanation: In simple words, irate refers to the complainers who share their negative opinion about an organisation within a small group. They usually complain so that others could benefit from their review.

In the given case, Tom is complaining about the lousy service from his friends but not to any third party. Also, he is doing so with the intention of awaring others.

Hence from the above we can conclude that Tom is an irate kind of complainer.

answervulnerability assessment;