Which of the following is true of enterprise resource planning?
a. it integrates all activities and information flows that relate to a firm's critical processes.
b. it is used to overcome resistance to organizational change.
c. it is used to implement changes in organization structure and design.
d. it is the radical redesign of all aspects of a business to achieve major gains in cost.

The correct answer is: It integrates all activities and information flows that relate to a firm's critical processes.

Explanation:

Enterprise resource planning (ERP) systems are the management information systems that integrate and manage many of the businesses associated with the production operations and distribution aspects of a company in the production of goods or services.

ERP systems typically handle the production, logistics, distribution, inventory, shipments, invoices and accounting of the company in a modular way, however, enterprise resource planning or ERP software can intervene in the control of many business activities such as sales, deliveries, payments, production, inventory management, management quality and human resources management.

answer; trojan horse;