We believe in creating loyal customers by providing a superior experience at a great value. we are committed to direct relationships, providing the best products and services based on standards-based technology, and outperforming the competition with value and a superior customer experience." this statement is a part of dell's:

a) functional objectives.
b) mission statement.
c) short-term strategy.
d) near-term goals.

mission statement

Explanation:

this statement is as part of dell mission statement

because here a good mission define the that what company do for customers and employees and owner

and a mission statement is intend by clarify the what, who and  why of a company

so here creating loyal customers by providing a superior experience at a great value and committed to direct relationships and provide best products and services and superior customer experience

so statement is as part of dell mission statement

how big are hotdogs, answer this or you get a dunce cap