Kate recently learned to play golf. last week, she decided to try a new golf course. she signed in to play and was given the keys to an electric golf cart without any instructions on how to operate it. after she drove the cart into a lake, she swore never to play golf again. according to kate, "there are just too many things you have to know before you can become a real golfer." two months later, the golf course manager called kate and asked why she had not returned to play another game. which service recovery strategy is being used in this example?

Evaluate a real situation between two economic actors; it could be any scenario: two competing businesses, two countries in negotiations, two kids trading baseball cards, you and another person involved in an exchange or anything else. use game theory to analyze the situation and the outcome (or potential outcome). be sure to explain the incentives, benefits and risks each face.

Ancho corp. is an automobile company whose core competency lies in manufacturing petrol- and diesel- based cars. the company realizes that more of its potential customers are switching to electric cars. the r& d department of the company acquires competencies in developing electric cars and launches its first hybrid car, which uses both gas and electricity. in this scenario, ancho is primarilya. leveraging new core competencies to improve current market position. b. redeploying existing core competencies to compete in future markets. c. unlearning existing core competencies to create and compete in markets of the future. d. building new core competencies to protect and extend current market position

Awatch manufacturing company has priced its goods at a rate which is higher than what other companies offer. the watches made by this company do not have any stand out feature to differentiate itself from the other companies or justify its high price. this company would be considered as a firm.