Equipment-based services do not have the marketing concern of inconsistent quality because have been removed from the delivery of the service.
a) risk and product liability
b) people
c) learning requirements
d) automations
e) accessories

(B) People

Explanation:

 The equipment based services basically define the significant role in terms of delivering of various services and it does not include any type of the marketing concern of the inconsistency quality, As, the people are remove from the various delivering services.

The services are basically depend upon the people that are provided by them and their quality is varying with the individual capability and performance.

Therefore, (B) is correct option.

the correct option is c

answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;