Chevron initially utilized to improve their supply chain, followed by employee-driven initiatives, and then adopted a unified approach to standardize business processes.

The correct answers that fills the gaps are: BPR; BPI, BPM.

Explanation:

Process Reengineering, or BPR (Business Process Reeingeniering), consists of the fundamental review and radical redesign of processes. In this way, spectacular improvements will be achieved in critical and contemporary performance measures, such as costs, quality, service and speed.

Another aspect of the reference definition is the notion of rupture. It is assumed that processes are carried out in organizations that do not work and have to be replaced.

Business Process Management (BPM) is a management discipline composed of methodologies and technologies, whose objective is to improve the performance (efficiency and effectiveness) and the optimization of the processes of an organization, the same through process management that must be designed, modeled, organized, documented and optimized continuously. Therefore, it can be described as a process of continuous process improvement.

The BPM is the understanding, visibility, modeling and control of the business processes of an organization. A business process represents a discrete series of activities or task steps that may include people, applications, business events, tasks and organizations.

Business Process Improvement (BPI) focuses on incrementally improving existing processes. There are many approaches, including the popular Six Sigma approach. The BPI usually focuses closely and applies continuously at various stages during the life of a process.

BPI includes the selection, analysis, design and implementation of the process (improved). This generally results in an initiative or project to improve the performance of a particular process in alignment with the organization's strategy and customer expectations.

d. low interest rates

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