Vanessa, a secretary at a law firm, had a comfortable job with fixed working hours. suddenly, her boss informed her that starting next week, she would be required to work extra hours. he said that the firm had received many new clients and so the workload had increased. however, he reassured her that she would be paid more for the extra work. taken aback by the unanticipated change, vanessa refused to comply with her boss's wishes. which of the following is a reason why she resisted the change? a. the timing of the change was wrong from the company's perspective. b. vanessa had formed a different assessment of the proposed change. c. the change was unexpected and took vanessa by surprise. d. vanessa did not understand why the change was being implemented. e. vanessa felt that the change was not in her best interest.