At tom's automotive repair, the mechanics rarely interacted directly with customers. work orders were processed by the customer service department and passed on to the mechanics. after experiencing excessive customer complaints about the poor quality of work, tom realized he was not motivating his mechanics to do quality work. to rectify the situation, tom designated all of his employees as customer service representatives. the mechanics' roles were expanded to include direct customer contact. this motivational technique is called

If a bond is issued at a premium the effective interest rate is most likely

True or false: banks are required to make electronically deposited funds available on the same day of the deposit

During january 2018, the following transactions occur: january 1 purchase equipment for $20,600. the company estimates a residual value of $2,600 and a five-year service life. january 4 pay cash on accounts payable, $10,600. january 8 purchase additional inventory on account, $93,900. january 15 receive cash on accounts receivable, $23,100 january 19 pay cash for salaries, $30,900. january 28 pay cash for january utilities, $17,600. january 30 firework sales for january total $231,000. all of these sales are on account. the cost of the units sold is $120,500. the following information is available on january 31, 2018. depreciation on the equipment for the month of january is calculated using the straight-line method. the company estimates future uncollectible accounts. at the end of january, considering the total ending balance of the accounts receivable account as shown on the general ledger tab, $4,100 is now past due (older than 90 days), while the remainder of the balance is current (less than 90 days old). the company estimates that 50% of the past due balance will be uncollectible and only 3% of the current balance will become uncollectible. record the estimated bad debt expense. accrued interest revenue on notes receivable for january. unpaid salaries at the end of january are $33,700. accrued income taxes at the end of january are $10,100