Universal containers uses a consistent set of sales stages and probability percentages in its sales process across all product lines. the product lines must be aligned with specific forecast categories, and sales management must forecast different product lines using different forecast categories. which step must be taken to support this requirement? 1. use field-level security to ensure that the forecast category matches the sales stage 2. create a workflow rule to update the forecast category field when the opportunity is closed 3. manually select the correct record type when creating the opportunity 4. create a workflow rule to update the sales process for the opportunity