Business, 24.09.2019 05:30 asilverman

In which of these instances is the hotel staff member communicating positively?
a.
a restaurant manager greets customers mechanically at the entrance.
b.
a front desk clerk tells guests at check-in that their message did not mention that they wanted a room overlooking the pool.
c.
a busy clerk avoids eye contact with waiting guests.
d.
a telephone operator apologizes for not having the required information, but promises to call the guest back as soon as possible.
e.
a chef responds to a guest’s complaint by stating that no one has ever complained about the quality of the food.

Answers: 2

Show answers

Another question on Business

Business, 20.06.2019 18:04

How do patents and copyrights encourage innovation? they limit the number of inventions an individual may patent or copyright, so more people can invent things. they prevent inventors and other creative people from making huge profits, thus keeping prices low for consumers. they grant companies the right to copy the inventions and creative works of individuals at little or no cost. they give inventors and writers exclusive rights to make and sell their inventions and works, possibly making large profits?

Answers: 2

Answer

Business, 22.06.2019 01:30

Ben collins plans to buy a house for $166,000. if the real estate in his area is expected to increase in value by 2 percent each year, what will its approximate value be five years from now?

Answers: 1

Answer

Business, 22.06.2019 04:40

How long have u been on dis website

Answers: 2

Answer

Business, 22.06.2019 08:40

Exercise 18-15 sheffield appliance center is an experienced home appliance dealer. sheffield appliance center also offers a number of services for the home appliances that it sells. assume that sheffield appliance center sells ovens on a standalone basis. sheffield appliance center also sells installation services and maintenance services for ovens. however, sheffield appliance center does not offer installation or maintenance services to customers who buy ovens from other vendors. pricing for ovens is as follows. oven only $790 oven with installation service 850 oven with maintenance services 970 oven with installation and maintenance services 990 in each instance in which maintenance services are provided, the maintenance service is separately priced within the arrangement at $180. additionally, the incremental amount charged by sheffield appliance center for installation approximates the amount charged by independent third parties. ovens are sold subject to a general right of return. if a customer purchases an oven with installation and/or maintenance services, in the event sheffield appliance center does not complete the service satisfactorily, the customer is only entitled to a refund of the portion of the fee that exceeds $790. assume that a customer purchases an oven with both installation and maintenance services for $990. (b) indicate the amount of revenue that should be allocated to the oven, the installation, and to the maintenance contract.

Answers: 3

Answer

You know the right answer?

In which of these instances is the hotel staff member communicating positively?
a.
a r...

Questions

Business, 10.07.2019 15:00

Peter recently bought a media player and a digital camera. he wants to buy a memory card for these devices . which memory device should peter in his d...