After discovering that their company's best software developers are highly analytical, personnel psychologists focused their employment ads for additional software developers less on applicants' experience and more on their ability to engage in logical problem solving. this best illustrates their commitment to

Which of the following statements is true of the balanced-scorecard? a. it is a more or less a one-dimensional metric of measuring competitive advantages of a firm. b. it is one of the traditional approaches of measuring firm performance. c. its primary focus is to base a firm's strategic goals entirely on external performance dimensions. d. it attempts to provide a holistic perspective on firm performance.