4. it's important to remain open during communication and understand that communication and dialogue involves the thoughts of the other person during the communication process. ? influencing ? stereotyping ? disregarding ? none of these apply

Which of the following is a characteristic that can be used to guide the design of service systems? a. services cannot be inventoried. b. services are all similar. c. quality work means quality service. d. services businesses are inherently entrepreneurial. e. even service businesses have internal services.

Which best describes what financial planning skills ultimately enable an individual to do? to prepare for the future to determine lifetime income to determine the cost of living to learn from the past

Sole proprietorships produce more goods and services than does any other form of business organization.