As a manager, you meet with each of your team members quarterly to review their progress toward their written and agreed-upon goals. one of your employees, claire, had a goal of increasing sales in her territory by 10% in the first quarter of the year. however, when you review claire's sales numbers, you see that her sales have actually gone down. you know that claire is a hard worker and has an excellent relationship with her customers. when you sit down to discuss claire's performance, she explains what is happening in her territory. a major automobile manufacturer, which once provided 25,000 jobs, has moved its operations to mexico and laid off all 25,000 of its workers. as a result, the economy in claire's region has become quite depressed, and the residents are living off their savings. taking the steps of the planning/control cycle into account, what is your best course of action with claire?