When the new phone launched by imogencell received several negative reviews from its customers about the excessive heating of its phones' batteries, imogencell apologized for the inconvenience and offered new phone batteries to solve the heating issue. however, these batteries had to be bought by the customers at an exorbitant price. this is an example of a(n)

This is an example of a "reactive strategy".

Reactive strategies are activities, reactions and arranged intercessions because of the introduction of identifiable conduct that difficulties. Reactive strategies have the point of achieving prompt social change in an individual or setting up authority over a circumstance so chance related with the introduction of the conduct is limited or killed. Reactive strategies may take various structures and can incorporate ecological, psychosocial and prohibitive intercessions, for example, physical holds, mechanical and manual limitation, segregation and 'time out' or the utilization of crisis solution. It is proposed that up to half of individuals with a learning inability who show conduct that difficulties might be liable to reactive strategies.

answer; swot analysis;