Business, 12.07.2019 00:00 emilystartk
Afinancial services firm routinely processes a large volume of account change requests. a lean six sigma team wants to understand the resources required to maintain a maximum target cycle time of 16 hours. when demand fluctuates, personnel can be reassigned temporarily to increase the rate of processing. if the normal processing rate is 2 per minute, what should the maximum items in process (queue) before reassigning resources?
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