To improve customer service in its overseas call center, jansen electronics decided to investigate the call center practices of competing companies. the team discovered that a smaller company, gorilla devices inc., seemed to have outstanding customer service. the team then determined differences between the organizations and developed a plan to incorporate the best elements of gorilla into jansen. this illustrates effective

You are an employee of an u.s. firm that produces personal computers in thailand and then exports them to the united states and other countries for sale. the personal computers were originally produced in thailand to take advantage of relatively low labor costs and a skilled workforce. other possible locations considered at that time were malaysia and hong kong. the u.s. government decides to impose punitive 100% ad valorem tariffs on imports of computers from thailand to punish the country for administrative trade barriers that restrict u.s. exports to thailand. how do you think your firm should respond? what does this tell you about the use of targeted trade barriers?

rural residential development company and suburban real estate corporation form a joint stock company. the longest duration a joint stock company can be formed for is

(a) what was the opportunity cost of non-gm food for many buyers before 2008? (b) why did they prefer the alternative? (c) what was the opportunity cost in 2008? (d) why did it change?