The key to effective communication is
a.
wonderful speech
b.
devoted listening
c.
transfer of useful information
d.
all of the above

d.  All of the above

Explanation:

Communicating clearly, effectively and assertively is an important skill in all areas of life.

Effective and assertive communication gives people the necessary tools to be able to communicate and inform in a clear and simple way, and thus, generate greater productivity and satisfaction in human interactions.

Keys to effective communication:

The message must be: clear, concise, concrete, correct, consistent, and polite.

Look into the eyes of the person who is speaking.

Get the most out of body language and gestures. Without exaggerating.

Ask valid questions. Show interest so you get interest.

Listen carefully.

Do not control the conversation. It allows feedback and diversity of opinions.

Recognize the right time to intervene.

Do not change the unexpected issue.

Do not interrupt unnecessarily.

Go to the person with whom you speak by name. Make an effort to always remember the names of the people with whom you interact, and use them often.

Judge only the content and not the interlocutors

Put a smile on your face, she influences your tone of voice and is universal language of great power.

Limit the use of words with negative connotation. "Impossible", "bad". "be unable". etc.

Show empathy for the person speaking.

Adapt your form of communication to the circumstances. Not all conversations require the same type of language and attitude. Be flexible in your approach and performance as required by each situation.

Respond verbally and nonverbally.

Communicate your emotions and opinions assertively. Respecting your rights, but without assaulting others, or disrespecting theirs.

Don't focus the conversation solely on you. It is not a good strategy to talk about yourself all the time.

In all communication expect a positive result. That expectation works miracles.

Expect the unpredictable Communication will be more fluid if you have an adequate response plan. Fast and safe actions convey tranquility and confidence.

you must remain stopped until the stop signal is retracted and the red lights are turned off. approaching traffic in the opposite roadway of a divided highway shall not be required to stop, even if the school bus has the stop-arm extended and the alternately flashing warning signal lamps on.