The gap can be closed by getting employees to meet or exceed service standards when the service is being delivered by empowering service providers, providing support and incentives, and using technology where appropriate.

To make an etching the artist first coats the entire printing plate with an acid-resistant substance called a made from beeswax, asphalt, and other material. the artist then draws on the coated plate with an etching needle exposing the metal. next the plate is dipped in the plate is removed, the waxy coating removed, and the plate is cleaned, inked and printed.

Sarah and juan were running in the school track meet. the muscles in their arms and legs them run fast. other muscles that you cannot see were also at work. the most important muscles for this track meet were the muscles in their a) arms. b) eye. c) feet. d) heart.

Rihanna got a tattoo across her fingers while wearing a piece of clothing with the face of what rock star?