When are conflict resolution skills required in the consumer service industry? O When the customer service representative has personally offended the customer.
O When the customer is not in a frame of mind to begin the assessment phase of customer service.
O When the customer service representative is following up with a customer after their issue has been resolved.
O Any time a customer requires assistance from a customer service representative.

Prior to the creation of the us constitution, the general view of representative government is that it only worked in very small-scale environments- essentially a city-state or smaller. otherwise, the actual reflection of popular will declined in the representatives (ie, the difference between 1 representative per 100 citizens and 1 representative per 10,000 citizens), and generally the whole process became inefficient and self-destructive.james madison, however, was like 'no beezy'. he remarked that small republics were prone to faction and thus collapsed quickly. a large republic, he said, had so many interests and factions that none could rule, and thus they had to moderate and compromise.

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